TERMS & CONDITIONS | PRIVACY | SHIPPING
Stray Systems is brought to you by BOGEAR PTY LTD.
By continuing to use this website, you understand and are agreeing with our Terms & Conditions. If you disagree with any part of these Terms & Conditions, please do not continue to browse or use our website.
COPYRIGHT & TRADEMARK
All Stray Systems content, including but not limited to photographs, text, videos, design, layout, look, and appearance is property of BOGEAR PTY LTD and is protected by copyright law. No part of this website may be reproduced or transmitted in any form or by any means without written permission from BOGEAR PTY LTD.
All trademarks conveyed in the content on this site, which are not the property of BOGEAR PTY LTD are acknowledged.
Written content, photos and videos is for general information and use only. While we try to ensure all information on this site is accurate and up to date, sometimes mistakes occur. We provide all content and information in good faith, and do not assume liability for inaccuracies or errors. Because of this, content can change without notice, and is updated regularly. Your use of any information on this website is entirely at your own risk, for which we are not liable. It is your responsibility to ensure that any product or information used meets your own unique and specific needs.
LINKS & AFFILIATE LINKS
Stray System’s website may include links to other websites and brands. Websites not owned or operated by BOGEAR PTY LTD are provided for your convenience, research and/or further information. As we do not control these sites, we cannot assume responsibility for the content, especially as it may update at any stage. Links also do not necessarily signify we endorse the website or brand, merely believe the information interesting at time of linking.
Any affiliate links will be stated so you have a choice before following, however do help Stray Systems grow as a brand.
As cliched as it may sound, we value our relationship with you, our client. We regard your Privacy as highly important.
In order to purchase from our online store, we require personal information to provide you the best possible service, and to ensure that your order ends up at the right place. This includes, but is not limited to receiving your name, email address, phone number, and delivery address.
Putting it simply, we respect your privacy.
We will never rent or sell any of your personal information. We may disclose your personal information to any of our employees, officers, or third parties such as insurers, professional advisers, agents, suppliers or subcontractors as necessary for the supply and delivery of our services. We also reserve the right to disclose your personal information if required by law or if we believe that disclosure is necessary to protect our rights, property or safety.
In addition, we may collect and store all correspondence from you via email, mail or telephone, particularly in regards to reviews and feedback, sales, support and accounts. We do this in order to provide you with our best possible customer service, as well as provide you with our gear ready for years of use.
PAYMENTS & SECURITY
We do not receive or store your credit card details. All credit card transactions are processed using Stripe Payments an online payment gateway. In addition to this, Stray Systems site runs the latest SSL Encryption technology. Although we take these measures to protect against unauthorised disclosure or exposure of information, giving us your personal information is at your own risk.
Credit Card receipts will list your order from BOGEAR PTY LTD, which is our parent company.
Price shown on our website is in Australian Dollars (AUD). While we try to ensure all details, descriptions and prices are accurate, sometimes mistakes occur. If we discover a mistake after you have placed an order, we will contact you and give you the option of confirming your order at the correct price, or cancelling it for a full refund.
SHIPPING & POSTAGE
We are based in Australia and ship internationally.
Postage is flat rate $25AUD worldwide. We ship using a variety of carriers, depending on order size and your location. We dispatch twice weekly, and will confirm via email the carrier used and tracking number if available. When placing your order please ensure your email address is correct so you receive this dispatch email. Please also ensure your order delivery address is correct, as you will be responsible for any return or redirection costs of incorrectly addressed orders.
International orders may receive extra delays due to customs and import hold ups. This is beyond our control, so please factor this in if your order is urgent. Any extra fees charged by customs in your country such as importation duties or tax is your responsibility.